Askingand giving information. 2. Show interest by leaning forward, paying attention, nodding in agreement, taking notes, and so forth. Greet new ideas with interest. Give the individual your undivided attention. Maintain eye contact. Use the individual's name. Smile, relax, and be friendly. 3. Speak clearly. Use language that everyone understands. Vary your tone and pace. Move from the
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dialog asking and giving information 3 orang